Reservation Info

We are excited you're planning to stay at one of the many campgrounds around Kaw Lake. Below you'll find answers to some commonly asked questions regarding making reservations. You can always consult recreation.gov for additional information.

Questions

Answers

What is Recreation.gov?

Recreation.gov is your one-stop resource for reservations, trip planning, and information for recreation facilities and activities offered by the US Army Corps of Engineers, National Park Service, Bureau of Land Management, Bureau of Reclamation, USDA Forest Service and many other Federal agencies.  Recreation.gov offers advance reservations for Federal facilities and activities such as individual campsites, cabins and lookouts, group campsites, tours, picnic shelters, and wilderness permits

How do I make a reservation?

In addition to making an online reservation at www.recreation.gov, customers may contact us at 1-877-444-6777, or make a reservation at select field locations.

What are the Call Center hours of operation?

The Call Center hours are 10:00 AM EST to Midnight EST from March 1st through October 31st and 10:00 AM EST to 10:00 PM EST from November 1st through February 28th. Call Centers are closed on Thanksgiving, Christmas, and New Years Day. Group Sales for ticket facilities is closed on Sundays.

How do I find the reservations I made on the website?

Sign in to the account you used to make your reservation, click Current Reservations, select the reservation you made, and then click "See Details".

I mixed up the dates for my reservation. Can I change them?

Absolutely. Simply sign in to your Recreation.gov account and use the "Change Reservation" link on your overnight camping reservation details page, or Contact Us.

Why is my reservation not showing on my web account?

If the reservation was made by a reservation agent via the phone or it was not made under the same user account with which you are accessing the website, then it will not show under your reservations. Check your Confirmation email for information on the email address (i.e. user name) associated with your reservation. 

How come I have not received my confirmation letter yet or have received it too late? How can I have this resent?

A confirmation letter is automatically generated after a reservation has been made on the website to the email address provided in your personal profile. In the case that you didn't receive the confirmation, check to make sure that your email address is entered correctly in your personal profile. To receive a copy of the confirmation letter, you can then select Current Reservations, select the reservation and click on the 'Re-send confirmation' link.

My credit card bill showed a reservation billing under the name "Recreation.gov 1-888-448-1474 ". Is this from my reservation?

Yes. Your monthly statement will contain a reservation billing under the name "Recreation.gov 1-888-448-1474," not the National Recreation Reservation Service or ReserveAmerica. Please make note of this. If you have questions, please simply Contact Us.

Why can't I book a campsite online for tomorrow?

Facilities have restrictions on the minimum number of days between the date you reserve and the date of your arrival. You will most likely see a 'First-Come-First-Served' message, implying that you will need to go to book the campsite at the park on the day of your arrival.

I was trying to book campsites for the next 6 weekends in a row but I was stopped.

To ensure campsites are available to all people, the system puts a limit on the number of campsites any one person can reserve. Check the reservation policy specific to your facility to find out what the limit is (if applicable). 

What time can I make a reservation?

As new dates become available, the facilities become reservable when the call center is open. (Please refer to the call center hours). At this time, these same facilities with the new dates become available online. From that point on, reservations can be made online at any time. 

Where can I find the reservation/booking window for my state?

Select the facility where you will be camping; on the right side of the screen, click "Booking Window".

How far in advance can I make reservations?

Almost all facilities and activities can be booked beginning 6 months in advance. For example, to book a campsite for July 4, you may make your reservation beginning January 4. Please check the facility details page for the location you wish to visit and click the “booking window” button.

What are my methods of payment?

     

Method of Payment

Call Center

Internet

At the Site

 Bank Card

 Yes  Yes  Yes

Certified Checks
Bank Checks
Money Orders

No  No  Yes* 

Personal Checks
Travelers Checks 

No  No  Yes*
Cash  No  No  Yes*
Foreign Currency  No  No  No 

 

*Cash and Checks are accepted at the site